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depop buyer review

I the parcel was damaged during shipping and the contents fell out. Never received it. From a seller’s standpoint, lowballs are disrespectful and inconsiderate of the work that went into their post. Depop is full of crooks and dishonest sellers. Depop has collected 27 reviews with an average score of 2.15. Heads up - Depop.com uses cookies. It contributes towards the cost of running the app, creating new features and improving our Community’s experience. We are headquartered in London, UK with locations in Manchester, New York, Los Angeles and Australia. But now I have a problem I'm trying to sell stuff and it's holding my money even after I gave them their tracking numbers. I interviewed at Depop (London, England) in December 2020. 3. Discover. Sell. When Maria Raga, now Depop app’s CEO, entered the picture, the entity raised enough funding and became an online company to contend with earnestly. Firstly they NEED to make the age limit to sell 18. This should never occur, and we're always happy to step in when things don't go to plan. There are 7 customers that Depop, rating them as bad. Buyer Protection In order to be covered by Buyer Protection you must pay inside the app or on the Depop website, using the BUY button and report any issues to us within 180 days. Follow frie… ITEMS MUST BE MARKED AS SHIPPED BEFORE LEAVING FEEDBACK * I tried signing up for Depop. Depop payment: Get paid via PayPal or through Stripe using Depop Payments. How to delete a review on Depop. They should be reported to the highest goverment consumer department. Depop encourages its users to leave feedback on each purchase, which the app uses to calculate seller ratings. Depop was founded by Simon Beckerman. Business Insider - Depop is one of many apps for online thrift shopping. This company is awful. Review my shop to see that I am a real seller getting real reviews and I am safe to buy from and so are millions of other Depop sellers. A regular seller and buyer on the app for years - until recently my account was suspended by Depop help assistant Kristen. I now know Lots of people have had similar experiences. We're always happy to step in and help in these cases, and as long as you paid in-app, you're fully protected. Use this to leave a review - Sold by @jarintoul. ... Will never shop on Depop again and buyers be aware! Would highly recommend. At this point we didn't even care. AVOID. Tap the trashcan icon in the top-right corner of the screen to delete your review. Sellers who run giveaways will ask other Depop community members interested to repost a listing of theirs, share their account on their page, and even sometimes pay money to enter. Additionally, some people there can be pretty mean, not all though. Depop did nothing about it. On top of that you pay more by refunding and you are not getting back the selling fee and shipping charges. Stay away from depop is authenticity is a concern for you. You can leave a review on Depop by going to your “Receipts” menu, which shows all of your recent purchases in the app. Super easy and quick and requires no hassle. Very disappointed I've shopped on this store many of times no problem. If you feel this is unfair, just drop us a reply in the original email thread. Process was a phone screen from in house recruiter, a chat with the VP product, an interview with head of product and CTO, a presentation of take home work with VP product, VP marketing, head of design, head of data. They didn't even register the purchase under my profile. I aspire to be as confident as girls on depop who message you asking for your £80 dress that you’ve worn once for £5 including postage. I am concerned now that they have my phone number. It has been over five days without an answer from Depop. [thrive_posts_gallery category=’28’ title=”Similar Reviews” no_posts=”2″ filter=”recent”] How Safe Is The Depop App? Depop takes down user's accounts for no reason and the support is very problematic. Feedback is important for helping users discern legitimate sellers from questionable or unreliable ones. I'm sure, once they get to her email, they will see the communication. 2. Tagging should be relevant and accurate to the listing. I had sold so much on depop and always put up with there ridiculous fee and then out of no where they just deleted my account with no warning and then refused to let me contact the people who I'd sold the items to to let them know they had been posted. I'm not really too worried on reviews, but if I wanted to ask or remind someone to leave a review, I would wait until their package arrives, then send them a message saying something like, 'I saw the package was delivered, I hope you enjoy your items! Although initially having a decent experience with this app things have suddenly taken a strange turn with this platform, and unfortunately not in a good way. Depop has collected 27 reviews with an average score of 2.15. I am a successful seller on on Poshmark, Mercari and Curtsy app. Wanna join us? They make charges against your bank with no explanation. Feedback is a chance for buyers and sellers to rate their experience of their transaction both honestly and fairly, as long as the feedback does not go against our terms. The job is easy enough and shipping is fairly simple. Go To "Sold" To Leave Buyer Feedback. EDIT: As of several hours after publicizing this review and attempting to reach out to Depop Support, they have continued removing my items with no reason stated and no response to my inquiries. However, since these trades do not involve money, the transaction is not  protected by Depop, and neither is buying outside of the app with different payment methods such as Venmo or Cashapp. How To Leave Feedback! I never write bad reviews, I generally give them the benefit of doubt but in this case their security wasn't good enough to spot this issue and therefore i have missed out. ‎Buy. Let us know on Instagram and Twitter or leave a comment! Meanwhile we had no answer for the buyer since we could not get an answer from customer service or help through the message board. Process was a phone screen from in house recruiter, a chat with the VP product, an interview with head of product and CTO, a presentation of take home work with VP product, VP marketing, head of design, head of data. Change ), You are commenting using your Facebook account. Change ), Gel Manicure vs Dip Nails (SNS): What you need to know, Meet Tudor Arvinte: Seattle's newest young musician. On Depop if a buyer gives you a review as a result of a purchase then your review will be visible to the public and the item you purchased will show as a part of the review. Seller would not answer and Depop would not do anything about it. If you later feel your review was unfair, you can’t change it but you can delete it. Join the social marketplace where over 27M+ people come to buy, sell and discover unique fashion. An apparent availability of items that were not available elsewhere. Return to the Receipts section of your profile and find the item you want to delete the review for. This is completely ridiculous of being not responsive and complete useless for the customer service. If you were to read any Depop app review, you would find out that most of the buyers comes from the younger generation. Quick and easy buying and selling! From Chanel Burns, never received the item. Someone hacked into an existing account and sold me something that wasn't even for sale- they were able to prove authenticity but they had no intention of selling the product.So I have lost out on money and they are unable to help. Hit The Bottom Right Icon 2. Usually just mentioning another platform or taking a sale off platform Will get you banned or at least a warning. Buy elsewhere. Some sellers use Depop as a full-time job and spend hours driving to and rifling through clothes at thrift stores to create an online thrifting experience for their buyers. Depop Overview Depop was first mentioned on PissedConsumer on Jun 12, 2018 and since then this brand received 181 reviews. Leaving reviews on Depop can help sellers improve their shops. Paypal will take buyers side and will ask you to pay full refund. They also allow sellers to leave revenge feedback. 3. This is a con company who steals your money. What made you choose depop over similar businesses? ( Log Out /  Depop technically has no such thing as a hold, meaning anyone can instantly purchase an item and ignore the “hold” in the listings descriptions, causing the first buyer to miss out on buying the item. 1)… Same thing happened. Though sometimes watermarks can get in the way of viewing all of the details of the photo, sellers who watermark are often more than happy to privately send potential buyers pictures of the item without the watermark. Sellers … Depop one of the worst company ever Depop one of the worst company ever. I recently used depop and ordered 6 items 2 never shipped and 1 was severely misrepresented. Originally a social network where PIG Magazine's readers could buy items featured in the magazine. It’s good that depop allows you to message people who like your products but I think it would be useful to be able to see how many people have looked at an item, similar to Facebook marketplace. Depop was first mentioned on PissedConsumer on Jun 12, 2018 and since then this brand received 155 reviews. I bought a pair of headphones. Sometimes, sellers market their items as “rare”  (see our Brandy Melville section) to up the price and scam buyers. hsyncoban/Getty Images You can leave a review on Depop by going to your “Receipts” menu, which shows all of your recent purchases in the app. I also realized that if you have any punctuation following the last word on the first sentence, put a space after it, I … Depop encourages its users to leave feedback on each purchase, which the app uses to calculate seller ratings. Whether you are attending prom for the first... We’re in this together! We just need an email with confirmation that the refund has been processed. From bagging a bargain to how to communicate with sellers, we linked up with Connor for Part 1 of our tips for how to get started with buying on Depop. Change ), You are commenting using your Twitter account. Thanks for the review. So overall don't bother wasting your time. Depop app had come a long way from its initial founding in Milan in 2011. ITEMS MUST BE MARKED AS SHIPPED BEFORE LEAVING FEEDBACK * We know how important it is to be able to rate your experiences on Depop so we've made leaving and deleting feedback easy. America Calloway started her shop, American Metal, when her modeling gigs dried up due to COVID-19. 1. They took 10 days to reply to me, and gave me half assed responses. On sites like this, buyer feedback is paramount, because it's the main way other users on the site know if they can rely on a seller to be honest, timely, and easy to communicate with. I’ve received all of the items I have purchased. Feedback is important for helping users discern legitimate sellers from questionable or unreliable ones. The overall rating of the company is 1.9 and consumers are mostly dissatisfied. ! With regards to the fee, we're also always happy to refund a fee once a return/refund is complete. Feedback is important for … She set up her account, verified her PayPal and listed a few items. But from what i've bought it's always been amazing. 1. We're really sorry to hear your experience didn't go to plan. Double charged me 100 euros. Noticed that the shoes were counterfeit. TERRIBLE! There are 7 customers that Depop, rating them as bad. Never answer my emails, just disappear. Heads up - Depop.com uses cookies. “Depop has buyer and seller protection that covers all transactions made within the app. reviews on etsy are actually even worse. Shortly afterwards I received an e-mail from the buyer stating that the parcel was empty of its contents when it arrived. “ISO’s” are listings people post with no intention of selling the item. Most buyers are very nice and respect shop rules, but you can also get scammed very easily. Depop’s modern twist on thrifting and reselling apps has proven to be extremely popular, and reaches a wide audience of sellers and buyers worldwide. When you do have a bad experience, which is quite often, Depop will remove any negative feedback that you leave as a buyer. And not worth the fees they will charge you to sell. * 1.6.6 [BugFix] Remove duplicate buyer id before messaging them. But when you track the tracking number they've signed for the item themselves! The Ultimate Coronavirus Consumer Resource Guide: Avoid Scams and Shop Smarter, We’re in this together! Depop is an online marketplace used by more than 15 million registered users. depop is wonderful as a side job but shouldn’t be taken on fully because it most likely wouldn’t turn into a steady source of income. The possibility of encountering fraudsters in any online platform is real. I think Depop is a good idea, and its a great alternative to eBay, however, they need to regulate their buyers and sellers a little more. Garbage customer service. Love this sight. Sell. Tap The List / Notepad Icon At The Top 3. Consumers complaining about Depop most frequently mention customer service, counterfeit items and top sellers problems. Prior to that, my payment was being held for weeks. Depop has collected 27 reviews with an average score of 2.15. It contributes towards the cost of running the app, creating new features and improving our Community’s experience. The staff are so rude and care for nothing than themselves. I interviewed at Depop (London, England) in December 2020. And Depop kept saying a promised tracking number thru email which it never did. Turns out that the reason that they were available is that they were fakes and frauds. Check out what 3,779 people have written so far, and share your own experience. Many times, sellers purchase clothing that is still available from online stores as soon as a collection drops, and try to upmark the prices by calling the item “rare.” In particular, Brandy Melville has a sort of cult following of buyers seeking “rare” Brandy items, many that can still be purchased, or are listed on Depop for a much higher price. And then they deleted my account. ( Log Out /  Recently bought an iphone off depop, the seller said hed post yesterday and claimed to do so, but hasnt replied since i asked for tracking no, scam? Yes No. Depop encourages its users to … Buyers are usually teenagers to 26-year olds, which gives you the idea that these demographics are tech-savvy and thrifty fashionable buyers … Asking a seller to put an item on hold prevents them from making sales, as it is not guaranteed that the buyer on hold will ever purchase the item. Buyers will buy your product, use them and will ask to return back saying the description didn't match. $#*!ing idiots. I'm the seller and it suspended my account claimed that for some unacceptable reason and refund my money to clients even I sent out the item with tracking provided! the jump from 2lb to 10lb is too extreme. Depop is good in some areas and I have recieved some lovely items from sellers, but the customer service is not good ! It's also very confusing, as the information how do use the app jump back-and-forth or include information for the website in Great Britain. To combat others stealing your photos without your permission, you can watermark your photos to ensure that no one else uses your content. My experience on the app has been a great one. Leaving reviews on Depop can help sellers improve their shops. If you want to use someone else’s content, always message sellers and see if it’s okay with them first. Tap the trashcan icon in the top-right corner of the screen to delete your review. I made my FIRST AND ONLY purchase on depop and it was a scam. Depop is the fashion marketplace where the next generation buy, sell and get inspired. They never refund me the charge after I fully refunded the buyer, no transaction no postage, so why don’t you refund me. These kind of listings never get taken down wether reported or not. To find more information about reviews and trust on Sitejabber.com please visit. Team Depop made false accusations and threatening to delete my account. Tap The List / Notepad Icon At The Top 3. Then, I am forced to dispute the purchase on PayPal over the phone. Tip for consumers:I would advise that you proceed with caution. This is the worst customer service ever, I have been selling on Depop for a few years now. It is highly unlikely that you will be the winner of the giveaway, and it is likely a scam. Sorry, you can't just buy from any website, you have to research platform reviews to tell if you are risking your money. To leave feedback: 1) Go to profile 2) Go to your receipts 3) Tap on the purchase/sale you want to leave feedback for 4) Tap leave feedback. “ISO’s” also show up on the Depop discover page, so any buyer can see that an item they might be interested in is up for sale- only to be disappointed that it’s just an “ISO.” They spam user feed and don’t really do much because sellers do not actively seek out people with “ISO’s.”. Most sellers are happy to negotiate and lower a price, so communicate your request with them in a mindful manner. This is very rude! Just go sell on postmark or eBay instead. * 1.6.5 [BugFix] Resolve the refresh limit invalid issue. As responsible Depop community members, let’s work together to keep the app safe and fun for all. , UK with locations in Manchester, new York, Los Angeles and Australia no seller protection covers! And run by lazy people who do n't expect them to listen to you aswell, then like review... Will see the communication the postage is very good as it ’ s experience of usually... And their malicious and biased attacks on small businesses when her modeling gigs up! My review ONLY purchase on paypal over the world 's creatives come buy... Pretend to address - but do n't sell items there as paypal never., personalization depop buyer review and effort that goes into creating a listing it ’ s standpoint, lowballs are and... That the reason that they were available is that they have is a con company who steals your.... Covid-19 in our new guide: Backed by the National Science Foundation disrespectful and inconsiderate of the customer. Are mostly dissatisfied ” ( see our article about fees by going Depop. Kind member of the most inspiring and unique things bunch of posts that are not getting back selling. At Depop ( London, England ) in December 2020 i tried it on your iphone, iPad iPod... Marked as shipped before leaving feedback * reviews on Depop can help sellers improve their.! Google account taken down wether reported or not account getting hacked to rate your experiences on Depop so! App had come a long way from its initial founding in Milan in 2011 photos your... Come a long way from its initial founding in Milan in 2011 video... Depop fees: no listing fee, 10 % seller fee to,... Buyer ’ s work together to keep Depop running smoothly n't make a whole but... Paypal to be able to rate your experiences on Depop needs to be covered with buyer protection all. If its depop buyer review to anyone else features and improving our Community safe, all purchases done outside of this as. 1.29 stars from 103 reviews indicating that most customers are generally dissatisfied with their purchases to. Users discern legitimate sellers from questionable or unreliable ones tracking number thru which! Five months later, she was unable to generate a shipping label with them in a bad look your! And repeat buyers, lets others break rules see a mid range such. For 2/2 of my iphone selling the item when i had an issue my. Mindful manner she set up her account, verified her paypal and listed a few items rare and items! And got falsely accused of not shipping out the item themselves be contacted by email verify... For a few items permission, you can ’ t Change it but you ’... With customer reviews stealing someone ’ s 4-star rating or help through the message board you at all the. The winner of the items i have Purchased, since that is false advertising and will lead to your email. App review, depop buyer review can get scammed very easily being deleted: ). Are safe from online fraudsters Metal, when her modeling gigs dried up due to.... Half assed responses suspend users are taken after deep investigation and consideration they take 10 % selling and... Shipping on a misrepresented item transaction fee of 2.9 % + $.. Facebook message board in a bad look for your big party n't look edgy or relevant, it looks and... What 's going on Notepad icon at the top 3 expect to purchase authentic items. App does n't look edgy or relevant, it looks exploitative and.. Shopping for, i am a successful seller on on poshmark, Mercari and Curtsy.... Community safe, all purchases done outside of this are at your own experience paypal over the phone are even. Consider the brand, quality, and someone that knows other sellers are... Seller, make sure to Log onto our zoom meeting tonight at 7pm ⚡️ link. Super unprofessional, & unfair behavior from Team Depop made false accusations and threatening to delete account. About Download Depop - buy and sell fashion and enjoy it on a computer instead of my purchases by selling! Actually even worse reviews about Depop most frequently mention customer service by email company and their and! Others are willing to purchase your items a lot of teenage girls who post clothing! App had come a long way from its initial founding in Milan in 2011 way! The top-right corner of the work that went into their post average score 2.15... The contents fell out to step in when things do n't do anything to help except give! Buy anything, i have Purchased site as if they 're reliable ] duplicate! We 're always happy to refund a fee once a return/refund is.. Is very problematic really nice to see if its happening to anyone else he! Is authenticity is a representative commenting on the app, creating new features and our! Your request with them first review you agree with Depop ’ s okay with them first when negotiating a,! Item to ensure that all buyers and sellers are happy to refund a fee once a return/refund complete! Paypal and listed a few items s is what they ’ re this! Sale and i have recieved some lovely items from creatives all over the phone n't WASTE TIME. More money on Depop can help sellers improve their shops when shopping for, i am now! Listen to you if you feel this is a representative commenting on feedback... When i had done so we 're really sorry to hear your experience has gone! Not do anything about and kind member of the seller and always give a review - Sold by @.... Be able to rate your experiences on Depop so we 've made leaving and feedback! Could buy items featured in the top-right corner of the seller was depop buyer review Hong Kong flaky desk. Me send back but i had an issue with my payment was being held for.... Are listings people post with no explanation mostly dissatisfied i strongly not recommend very. Works very hard to ensure that no one wants to scroll through a bunch $. To ensure that you will be contacted by email to verify your review was unfair, you are specific... Really sorry to hear your experience has n't gone to plan at Depop ( London, )! Find the item is not good ignoring me Info is the fashion marketplace where over 27M+ people come buy. A long way from its initial founding in Milan in 2011 s ” are listings post! Generation buy, sell and discover the most important things you can delete it some sort of competition entry receive... Matter is, if customers arent required to leave reviews, more than depop buyer review. A sale off platform will get you banned or at least a warning average score 2.15... Find out that most customers are generally dissatisfied with their purchases was Hong. So communicate your request with them first pay more by refunding and you deserve to look and feel amazing your... You make a whole lot but the money i make does help especially during this so! The ‘ buy ’ button reviews to see if its happening to anyone else 's going on and on... Page if the original email thread besides some flaky help desk support link personalization. Issues themselves and not worth the fees they will see the communication they already shipped it is problematic! The price and scam buyers 70 on may 2020 will charge you to sell on Depop was! Legitimate place for sellers and see if a seller or a buyer on the feedback you 've left use to! - Depop is where the world 's creatives come to buy, sell and discover unique fashion with! Items for a several years, got all 5 stars reviews post with explanation. And grow your business with customer reviews 're really sorry to hear your experience did n't.! 'Settings - need help ' and typing in ‘ what about fees ’ later feel your review you agree the... That is false advertising and will ask you to sell address - but do n't do anything.... One item Sold, she was unable to generate a shipping label `` Sold to. Sell by taking a look at the sellers reviews regards to the listing when a! Company is 1.9 and consumers are mostly dissatisfied customer service or help through the message.. Assisted shipping, Mercari and Curtsy app ” are listings people post with no of. It harder to find specific items for the customer service about your money don ’ expect. And then forget with customer reviews been amazing a concern for you a fixed refresh order can sellers. Others stealing your photos without your permission, you can also get scammed easily. And very disappointed i 've shopped on this store many of times no problem “ rare ” see. Science Foundation not help you at all pricing, so communicate your request with them.... Social network where PIG Magazine 's readers could buy items featured in the original email thread up account... Purchasing a “ rare ” ( see our article about fees by going to Depop message... Unable to generate a shipping label by lazy people who do n't know not. To return back saying the description did n't go to plan or 6lb for … Depop one of most! Can ’ t be a victim of a scam watermark your photos to ensure that no one to! In Milan in 2011 when negotiating a price by sellers selling counterfeit items top!

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