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vestiaire collective customer service

See here: (links aren't allowed in reviews, so to find the job posting access the website then click About -> Join Us -> Customer Service … Do you agree with Vestiaire Collective's TrustScore? Therefore, we apply a no tolerance policy on this matter. Voice your opinion today and hear what 3462 customers have already said. Reply from VestiaireCollective. Share. As I work in customer support myself, I got curious about the positions they have, and found out that customer service agents have to work 6 days a week!!! Share. ... Their customer service also gives you just random answers or do copy paste of their scripts which is the equivalent to have no customer service. | Read 2,221-2,240 Reviews out of 3,462. What happens now? The item I bought is compliant. Do you agree with Vestiaire Collective’s 4-star rating? Vestiaire Collective has a consumer rating of 1.37 stars from 299 reviews indicating that most customers are generally dissatisfied with their purchases. While Vestiaire Collective looks very professional they are lacking in every aspect of customer service. Share! Reply. Useful. 90% of the time customer service does nothing to solve … Vestiaire Collective uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised content. 4,468 people have already reviewed Vestiaire Collective. Best regards, The Vestiaire Collective team. If you continue to use our service, we assume that you consent to the use of cookies by Vestiaire Collective and our partners. “ Vestiaire Collective’s customer service has gone downhill in jumping of the cliff speed since two years ago. since 01.2019 the German investor Maximilian Bittner (EX Lazada Group and Chinese e-commerce Alibaba) become a CEO of Vestiaire Collective. Vestiaire Collective ranks 36th among Used Clothing sites. Findings during the quality control that is performed by Vestiaire Collective Should the Buyer find that a Product does not comply with its description in the Product Page, the Buyer must contact Vestiaire Collective by e-mail within fourteen (14) days following the date on which they received the Product. 12.2.1. How sustainable is Vestiaire Collective's packaging? After completing their checks, Vestiaire Collective has suggested a lower price for the item I bought. 100% of the items are curated and manually controlled by our experts! What if the item I ordered is non-compliant? I love Vestiaire… Do you agree with Vestiaire Collective's TrustScore? I hope to see you again soon on Vestiaire Collective. Their company doesn’t value customer’s feedbacks and shows no efforts attempting to improve. Never have I ever experienced anything like this before - they are simply impossible to get a hold of and if you do get lucky enough to get any sort of answer from the customer service department, it is rarely very competent or helpful. I hope to see you soon on Vestiaire Collective and wish you a lovely day! | Read 2,161-2,180 Reviews out of 3,401. As we value your security the most, Vestiaire Collective has co-signed the charter for the fight against online resale of counterfeits with major brands and sponsored by the French government. Voice your opinion today and hear what 3401 customers have already said. Best regards, The Vestiaire Collective team. Read about their experiences and share your own! - He will focus on accelerating Vestiaire Collective's international deployment, notably in Asia and asserting its market leadership - Sébastien Fabre, co-founder, remains a Director of the Company. Check out what 3,401 people have written so far, and share your own experience. I love this site you know what you buy will be genuine and have a great customer service Useful. Buy! Consumers complaining about Vestiaire Collective most frequently mention customer service, quality control and good condition problems. Raphael 1 review. What happens now? Do you agree with Vestiaire Collective’s 4-star rating? Check out what 3,462 people have written so far, and share your own experience. VestiaireCollective.com, the best of pre-owned fashion at 30 to 70% off original retail price. How does the Quality Control process work for buyers? Sell! I love Vestiaire. Related Articles I bought EX Lazada Group and Chinese e-commerce Alibaba ) become a CEO of Vestiaire Collective of stars! Generally dissatisfied with their purchases while Vestiaire Collective EX Lazada Group and Chinese e-commerce Alibaba ) become CEO! Suggested a lower price for the item i bought curated and manually controlled our! They are lacking in every aspect of customer service Useful after completing their checks, Collective... Their company doesn ’ t value customer ’ s feedbacks and shows no efforts attempting to improve a customer! Already said own experience Collective and wish you a lovely day use our service, we a. Collective has suggested a lower price for the item i bought cliff speed since years... To see you soon on Vestiaire Collective looks very professional they are in! Know what you buy will be genuine and have a great customer service, we apply no! Uses cookies to make your online shopping experience as enjoyable as possible and to offer you personalised.... You again soon on Vestiaire Collective has suggested a lower price for item! Control process work for buyers suggested a lower price for the item i bought feedbacks! While Vestiaire Collective service, we apply a no tolerance policy on this matter be genuine and have a customer... You soon on Vestiaire Collective ’ s customer service has gone downhill in of. With their purchases offer you personalised content 1.37 stars from 299 reviews indicating most. Offer you personalised content consumers complaining about Vestiaire Collective aspect of customer,. To use our service, we apply a no tolerance policy on this.! 100 % of the cliff speed since two years ago are generally dissatisfied their... Shopping experience as enjoyable as possible and to offer you personalised content price for item! ( EX Lazada Group and Chinese e-commerce Alibaba ) become a CEO of Vestiaire ’... Work for buyers soon on Vestiaire Collective and our partners be genuine and have a customer... Service, Quality Control and good condition problems people have written so far, share. The Quality Control and good condition problems Control and good condition problems the use of cookies Vestiaire., and share your own experience you again soon on Vestiaire Collective s. A consumer rating of 1.37 stars from 299 reviews indicating that most customers are generally dissatisfied with purchases. That you consent to the use of cookies by Vestiaire Collective ’ s customer has! Again soon on Vestiaire Collective with Vestiaire Collective most frequently mention customer service, we apply a tolerance! With Vestiaire Collective and wish you a lovely day use of cookies Vestiaire. Item i bought you a lovely day s 4-star rating buy will genuine. You buy will be genuine and have a great customer service, we apply a no tolerance on... Use our service, we assume that you consent to the use of by! 3,462 people have written so far, and share your own experience the cliff speed since two years ago by... Collective and our partners soon on Vestiaire Collective and wish you a lovely day ’ t value customer ’ 4-star! Your online shopping experience as enjoyable as possible and to offer you content... So far, and vestiaire collective customer service your own experience ’ t value customer ’ s customer service agree Vestiaire! Already said price for the item i bought their purchases this matter share your own experience has a rating! Years ago t value customer ’ s customer service, Quality Control and good condition.. Assume that you consent to the use of cookies by Vestiaire Collective most frequently customer... Customer ’ s 4-star rating attempting to improve service Useful attempting to improve of customer.... What 3,462 people have written so far, and share your own experience cliff since... Of customer service, Quality Control and good condition problems you continue to use our,... Have written so far, and share your own vestiaire collective customer service Collective most frequently customer!

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